AVILAMB INC
Summary
CRM, Omni Channel Call Centers, MS CRM Dynamics, SalesForce.com, Enterprise Integration, Enterprise Service Bus, Service Oriented Architecture, Cloud Platform Development, Azure, AWS, Master Data Management, Data Solutions, Knowledge Management, Fraud Abuse Solutions, Customer Experience Design, Human Centered Design, Custom Software
Profile
Address
UNIT 411 | ZIP Code: 22203-2072 | Map URL: 888 N QUINCY ST UNIT 411 ARLINGTON VA 22203-2072
Classification
Description
- Customer Relationship Management (CRM)/Customer Engagement - CRM Dynamics, SalesForce.com, and ServiceNow - Azure and AWS Cloud Solutions (Architecture and Migration Support) - DevOps and Human Factor Engineering - Customer Engagement support and Call Center modernization strategy - Business and Technical Integration Strategy - Data Sciences, Machine Learning, and AI-based solutions - Data Analytics, BI, MDM, Knowledge & Data Management strategy, and solutions - Omni-Channel Call Center Transformation Expertise (CRM, AI, CTI, Chat, and Analytics) - Project Management
