Summary

Call Centers, Contact Center, Customer Care, Staffing, Telephone Answering, Teleservices, Call Center Outsourcing, Call Center Consulting, Operations, Workforce Management, Instructional Design, Training Facilitation, Process Improvement, Vendor Management, Customer Quality, Quality Assurance, Assessment and Analysis, Project Management, Program Management, Technology Solution, Quality Monitoring, Strategy Development, Speech Analytics, Site Selection, Helpdesk

Description

Call Center Optimization Group was created to help government agencies and commercial businesses achieve success with their contact center operations. Call Center Optimization Group has assembled a diverse and deep team of call center professionals, giving “CCOG” the unique ability to assist our clients with virtually any contact center need. Our extensive experience, combined with our unique ability to successfully contribute in any industry vertical, make Call Center Optimization Group a formidable business partner for any organization.

Profile

  • Incorporated in
    Texas
  • Established since
    2015
  • Main/Branch
    Branch

Address

Contact