CUSTOMER SERVICE REVIEW, INC.

CUSTOMER SERVICE REVIEW, INC.

Pennsylvania

Branch

Summary

Customer Experience, Call Center Monitoring, Mystery Shopping, Mystery Calling, Polling, Employee Surveys, Satisfaction Surveys, Quality Assurance, Training

Industry

Professional, Scientific, and Technical Services | Administrative and Support and Waste Management and Remediation Services | Educational Services

Profile

Incorporate State: Pennsylvania | Since: 1990 | Main/Branch: Branch | Profile views: 9

Address

Classification

Administrative Management and General Management Consulting Services | Marketing Research and Public Opinion Polling | Telemarketing Bureaus and Other Contact Centers | All Other Business Support Services | Professional and Management Development Training

Description

Since 1990, Customer Service Review, Inc. (CSR Inc.) has been a woman owned, leading provider of Quality Assurance Programs conducted via customer and employee satisfaction surveys, call center quality measurement, customer service training, performance assessment and incentive programs and social media monitoring. Although we provide an array of services, the programs mentioned above are targeted specifically to increasing front-line customer service performance and driving an improved experience for your employees and clients.