Summary

Contact Center Services, Call Center, Customer Support and Service, Telephone Answering Service, Omnichannel Support, CRM, Customer Relationship Management, Help Desk Services, Business Process Outsourcing, Secure Customer Interaction, Customer Experience Management, IVR, Interactive Voice Response, Appointment Scheduling, Workforce Management, Multi-Channel Contact Center

Description

With over 42 years of experience, The Connection® provides gold-standard, contact center solutions. Fully Fed compliant incl: FEDRAMP and Section 508. Offering Customer and Tech Support services incl: Healthcare, Financial Services, Defense/Security, Crisis Mgmt, and more. Custom tailored, with a keen focus on Quality, Reliability, and Partnership. Robust, 21st century technology including voice, email, webchat, SMS, and intricate AI solutions.

Profile

  • Incorporated in
    Minnesota
  • Established since
    1981
  • Main/Branch
    Branch

Address

Contact