ESDRAS INNOVATION INC

I. Grief II. Professional Image and Etiquette III. Diversity - Affirmative Action/Equal Opportunity, Leadership Skills for Women, Respect and Harassment Awareness IV. Interpersonal Skills โ€“ Conflict Resolution, Dealing with Difficult People V. Communication โ€“ Grammar for the Workplace, Write Smarter not Harder VI. Customer Service โ€“ Quality Service in the Public/Private Sector, Principals of Quality: Customer Service and Employee Engagement VII. Leadership โ€“ Basic Principles of Leadership, Coaching Skills for Supervisors VIII. Career Development โ€“ Applying and Interviewing for Jobs, Coaching and Counseling Training as well as Labor Relations IX. Safety โ€“ Office Safety, Workplace Violence: Preventing and Responding