Summary

System administration, IT asset management, Patch management, User management, Server management, Backup solutions, Performance monitoring, IT infrastructure management, IT policy enforcement, Configuration management, PC troubleshooting, Hardware diagnostics, Software installation, Operating system support, Peripheral setup, Virus removal, System performance optimization, IT support, Desktop support, Helpdesk support, Equipment racking and stacking, On-demand IT support, Device deployment

Description

PacketEx specialize in system administration and IT infrastructure management, focusing on IT asset management, patch management, and user management. We oversee server management, implement backup solutions, and conduct performance monitoring to optimize system efficiency. We ensure IT policy enforcement and maintain systems through configuration management. PacketEx provide PC troubleshooting with expertise in hardware diagnostics, software installation, operating system support, and virus removal. Our skills include peripheral setup, system performance optimization, and delivering IT support across desktop, helpdesk, and on-demand IT support environments. Additionally, PacketEx manage equipment racking and stacking and lead device deployment for various business needs. PacketEx is an authorized reseller of Dell laptops, monitors, servers, and desktop. Microsoft surface and Office 365 suite. Sophos firewalls and antivirus software.

Special details

Hardware such Dell, Lenovo, printers, curve monitors, desktop computer, laptops, servers, Toughbook, tablet, Thinkpad, Yago, Microsoft surface, Sophos firewall, Sophos antivirus, Microsoft Office 365, hearing impaired technology, visual impaired technology, computer assistive technology, hard drive, memory, RAM, SSD, keyboards, mice, mouse, touch screen, NAS, SAN, TV, headset, Network architecture, Network planning, Infrastructure design, Network topology, LAN/WAN design, Virtual network configuration, Cloud network solutions, Scalable network design, Network capacity planning, Redundancy and failover systems, Network troubleshooting, LAN/WAN management, Router and switch configuration, VPN setup and support, Firewall management, Network performance monitoring, Wireless network support, Network diagnostics, TCP/IP protocol, Network security, Tier 1,2,3 IT support, Advanced technical support, Escalation support, Incident management, Service level agreements (SLA), IT ticketing system

Profile

  • Incorporated in
    South Carolina
  • Established since
    2013
  • Main/Branch
    Branch

Address

Contact