Summary
training, certification, call center, customer service, contact center, help desk, debt collection, collections, workforce management, metrics, supervisor, management, manager
Classification
- Administrative Management and General Management Consulting Services
- Other Management Consulting Services
- All Other Business Support Services
- Professional and Management Development Training
- Other Technical and Trade Schools
- All Other Miscellaneous Schools and Instruction
- Educational Support Services
- Professional Organizations
Description
Description
RCCSP provides training and certification to call center, help desk, and debt collections professionals, from agent to director levels. An accreditation and certification body, RCCSP has served the call center training industry since 1995.
Special details
Certified Call Center Director/CCCD Certified Call Center Manager/CCCM Certified Workforce Management Professional/CWMP Certified Call Center Supervisor/CCCS Certified Call Center Professional/CCCP Certified Collections Professional/CCP Certified Quality Management Professional/CQMP
Profile
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Incorporated in
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Established since1995
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Main/BranchBranch
Address
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State
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County
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City
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Address276 DONLEA ROAD
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ZIP Code60010-4041
Contact
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Phone
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Email
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Contact PersonNina Kawalek