SINGLECOMM LLC

Virginia

Branch

Summary

call center, telecommunications, software, CCaaS, omnichannel, web hosted, inbound voice, outbound dialer, analytics, workflow developer, ACD, contact center, BPO software

Industry

Manufacturing | Information | Professional, Scientific, and Technical Services | Administrative and Support and Waste Management and Remediation Services

Profile

Incorporate State: Delaware | Since: 2014 | Main/Branch: Branch | Profile views: 7

Address

Classification

Electronic Computer Manufacturing | Software Publishers | Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services | Web Search Portals and All Other Information Services | Custom Computer Programming Services | Computer Systems Design Services | Computer Facilities Management Services | Other Computer Related Services | Telemarketing Bureaus and Other Contact Centers

Description

SingleComm is a web hosted contact center platform utilizing WebRTC and AWS. All our systems our inhouse developed to act as a single pane of glass for your agents. This allows your customers to communicate with you in the manner that they want to. Our native ACD is both voice (inbound and outbound), video and omnichannel capable and highly customizable without the need of a programmer. Our Agent Workflows allows you to develop highly dynamic scripts or comm flows by “drag and drop” functionality. Our Analytics tool is highly customizable without the need of a programmer. SingleComm is GSA contracted.