Summary

Transformation CX Technology Project Process

Description

Sobiech Global Consulting LLC (SGC) exist to help businesses differentiate their solutions not by product or price, but by the overall customer interaction. SGC empowers you to standout by implementing solutions that meet or exceed customer expectations at every interaction. SGC mobilize the right people, skills and technologies to improve your Customer Experience (CX). For SGC, it is never about just completing a Project, but rather completing a positive Customer Journey at each touchpoint. As a Minority Owned Small Business, with PMI & Scrum certification and more than 25 years’ experience in delivering strategic solutions, SGC is dedicated to quality CX and creating pioneering and flexible solutions for our clients. What sets SGC apart from other consulting companies - Empowering customers with valued solutions - Aligning solutions with organizations strategic goals - Strategic Integration of Lean Process & Technology - Skilled Professionals focused on delivering value

Special details

- Strategic Program & Portfolio Management: 30+ years of experience managing $40M+ portfolios, driving large-scale transformation initiatives across telecommunications, electrical utilities, healthcare, education, government, and finance. - PMO Implementation & Governance: Expertise in establishing and optimizing PMOs to ensure alignment with organizational goals and enhance operational efficiency. - Technology Integration & Digital Solutions: Skilled in deploying advanced cloud technologies (AWS), mobile platforms (iOS, Android), and data analytics systems to enhance user experiences and streamline operations. - Data Warehousing & KPI Dashboards: Proven success in leveraging data-driven insights to improve decision-making and optimize project outcomes through KPI reporting systems. - Risk Management & Compliance - Customer Experience Optimization - Operational Efficiency & Process Optimization

Profile

  • Incorporated in
    Florida
  • Established since
    2016
  • Main/Branch
    Branch

Address

Contact