BILL DRURY
Summary
Leadership Training, Management Training, Angry Customers, First-Line Manager Training, Service, Service Excellence, Passion, Passion for Service, Exceptional Customer Service, Teamwork, Generational Differences, Leadership, Training, Motivation, Stress, Communication, Irate Customers, Attitude, Learning, Fun, Participation, Practical
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Description
Bill Drury is an award-winning speaker, management consultant, and customer service guru. Over 400 of the Fortune 500 companies have sent attendees to Bill's workshops. More than 500 Chambers of Commerce have sponsored Bill’s “Passion for Service” workshop with rave reviews. He is on a mission to help businesses create lifetime loyal customers and effective leaders. He researches, writes, speaks, and travels extensively. Since beginning his professional speaking career with the Zig Ziglar Corporation, he has given over 2000 keynotes, workshops or presentations. Bill has proven to be one of the most effective and entertaining speakers in the industry. He is noted for his humorous and enthusiastic presentations. He is someone who believes learning must be fun to be productive. His presentation will enhance your organization's ability to compete in the rapidly changing business world of today
