ACD DIRECT INC

Administrative Management and General Management Consulting Services

This includes establishments primarily engaged in providing operating advice and assistance to businesses and other organizations on administrative management issues, such as financial planning and budgeting, equity and asset management, records management, office planning, strategic and organizational planning, site selection, new business start-up, and business process improvement. This industry also includes establishments of general management consultants that provide a full range of administrative, human resource, marketing, process, physical distribution, logistics, or other management consulting services to clients.

Illustrative Examples:

Administrative management consulting services
Financial management (except investment advice) consulting services
General management consulting services
Site selection consulting services
Strategic planning consulting services

Temporary Help Services

Establishments in this category are primarly engaged in supplying workers to clients' businesses for limited periods of time to supplement the working force of the client. The individuals provided are employees of the temporary help services establishment. However, these establishments do not provide direct supervision of their employees at the clients' work sites.

Illustrative Examples:

Help supply services
Model supply services
Labor (except farm) contractors (i.e., personnel suppliers)
Temporary employment or temporary staffing services
Manpower pools

Telephone Answering Services

This includes establishments primarily engaged in answering telephone calls and relaying messages on behalf of clients or for other establishments of the same enterprise.

Telemarketing Bureaus and Other Contact Centers

This includes establishments primarily engaged in operating call centers that initiate or receive communications via telephone, facsimile, email, or other communication modes for purposes such as: (1) promoting products or services, (2) taking orders, (3) soliciting contributions, and (4) providing information or assistance regarding products or services. Telemarketing bureaus and other contact centers provide these services on behalf of clients and do not own the products or provide the services that they are representing, or they serve other establishments of the same enterprise.

Other Business Service Centers (including Copy Shops)

This includes (1) establishments generally known as copy centers or shops primarily engaged in providing photocopying, duplicating, blueprinting, and other document copying services, without also providing printing services (e.g., offset printing, quick printing, digital printing, prepress services) and (2) establishments (except private mail centers) engaged in providing a range of office support services (except printing services), such as document copying services, facsimile services, word processing services, on-site PC rental services, and office product sales.

All Other Business Support Services

This includes establishments primarily engaged in providing business support services (except secretarial and other document preparation services; telephone answering and telemarketing services; private mail services or document copying services conducted as separate activities or in conjunction with other office support services; monetary debt collection services; credit reporting services; repossession services; and court reporting and stenotype recording services).

Illustrative Examples:

Address bar coding services
Charitable fundraising campaign organization services on a contract or fee basis
Bar code imprinting services
Mail presorting services

All Other Travel Arrangement and Reservation Services

This includes establishments (except travel agencies, tour operators, and convention and visitors bureaus) primarily engaged in providing travel arrangement and reservation services.

Illustrative Examples:

Condominium time-share exchange services
Ticket (e.g., airline, bus, cruise ship, sports, theatrical) offices
Road and travel services automobile clubs
Reservation (e.g., airline, car rental, hotel, restaurant) services
Ticket (e.g., amusement, sports, theatrical) agencies

All Other Support Services

Establishments in this category are primarly engaged in providing day-to-day business and other organizational support services (except office administrative services, facilities support services, employment services, business support services, travel arrangement and reservation services, security and investigation services, services to buildings and other structures, packaging and labeling services, and convention and trade show organizing services).

Illustrative Examples:

Bartering services
Flagging (i.e., traffic control) services
Bottle exchanges
Float decorating services
Inventory taking services
Contract meter reading services
Lumber grading services
Diving services on a contract or fee basis

Other Individual and Family Services

Establishments in this category are primarly engaged in providing nonresidential individual and family social assistance services (except those specifically directed toward children, the elderly, or persons with intellectual and/or developmental disabilities).

Illustrative Examples:

Community action services agencies
Marriage counseling services (except by offices of mental health practitioners)
Crisis intervention centers
Multi-purpose social services centers
Family social services agencies
Family welfare services
Self-help organizations (except for disabled persons, the elderly)
Suicide crisis centers
Hotline centers
Telephone counseling services