Summary

BIA, BCP, COOP, COG, Business Impact Analysis, Continuity of Operations Planning, Continuity of Government, Risk Management, Assessment, Process Review, Process Improvement, Process Mapping, Reengineering, Performance Audit, Performance Metrics, Key Performance Indicators, Employee Survey, Leadership, Testing Training and Exercise Program, Lean Six Sigma, Customer Service, Customer Satisfaction, Evaluation

Description

BDA Global specializes in organizational resilience and process improvement consulting, including Continuity of Operations Planning, Business Impact Analysis, Assessments, Process Reviews, Process Mapping, Process Reengineering, Surveys, Lean Six Sigma Studies, Performance Metrics and Key Performance Indicator development, and Leadership Training. We assist clients with addressing business resilience needs to harden their businesses from the impacts of disruptive events, and with business improvement services to streamline operations and to achieve increased customer satisfaction.

Special details

BDA uses our web-based business impact analysis tool, CONTINUUM, to effectively analyze and report on organizational business units for COOP and process improvement projects.

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