Summary

customer experience strategy, government performance, federal customer, program management, project management, PMP, Lean Six Sigma, Service Design, human-center design, business process, bpr, CMMI, CMMI-SVC, CMMI for Services, design thinking, customer experience, experience design, government service, transition, voice of the customer, cx

Description

Technical Assent is a CMMI-SVC/3 consultancy to the federal government that improves the performance of government services from the bottom up — starting with the customer experience. We explore the customer experience first and use that knowledge to improve systems, delivery and services across the organization. Technical Assent's capabilities include tailored services in Experience Design, Solution Implementation, and Service Management to support federal agencies at any stage of their transformation.

Special details

CMMI for Services (CMMI-SVC) Level 3, Project Management Professional (PMP), Lean Six Sigma Black Belt, Certified Scrum Manager (CSM),

Profile

  • Incorporated in
    Virginia
  • Established since
    2011
  • Main/Branch
    Branch

Address

Contact