Summary

Customer Experience, Call Center Monitoring, Mystery Shopping, Mystery Calling, Polling, Employee Surveys, Satisfaction Surveys, Quality Assurance, Training

Description

Since 1990, Customer Service Review, Inc. (CSR Inc.) has been a woman owned, leading provider of Quality Assurance Programs conducted via customer and employee satisfaction surveys, call center quality measurement, customer service training, performance assessment and incentive programs and social media monitoring. Although we provide an array of services, the programs mentioned above are targeted specifically to increasing front-line customer service performance and driving an improved experience for your employees and clients.

Profile

  • Incorporated in
    Pennsylvania
  • Established since
    1990
  • Main/Branch
    Branch

Address

Contact