THE NORTHRIDGE GROUP, INC
State:
Illinois
Branch Location:
Branch
Summary
Customer Experience, Contact Center Consulting, Call Center Quality Monitoring, Quality Assurance, Mystery Shopping, technology focus, telecommunications, IT, cost management, telecom/IT inventory, call/contact center, help desk, assessments, advisory services, process improvement, benchmarking, roadmaps, telecom bill audit, wireless/landline, blackberry, metrics, broadband, financial analysis
Profile
Address
State: Illinois | County: Cook | City: Rosemont | Address: 9700 W HIGGINS RD STE 600 | ZIP Code: 60018-4776 | Map URL: 9700 W HIGGINS RD STE 600
ROSEMONT IL 60018-4776
Classification
Description
Call Center Quality Monitoring, Quality Assurance, Customer Experience, Customer Satisfaction, Telecom/IT/VoIP/Call Center consulting; Assessment/Analysis; Benchmarking; Metrics; Telecom Expense/Optimization; Acquisition support: requirements, development,vendor selection,implementation. Broadband grants. Process improvement. Program & project mgt.
Contact
Phone: 847-692-7002 | Fax: 847-518-2263 | Email: [email protected] | Website: http://www.northridgegroup.com
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